ordered a product from you and i got no confirmation e-mail yet. let me know the tracking number. paypal transaction/order number is 2020020866340815. i also sent you numerous e-mails and none are replied to me.

s. paik

08/02/2020

Administrator:Dear seung paik, Really sorry for the late reply.We have received your payment, and we will arrange the shipment of your order asap, could you please kindly wait a few days more? Really thanks for your understanding.

I tried to contact you by email but no one answered me back. I made an order two days ago and I no longer need it. I want to cancel my order before it gets shipped and I want a full refund, please. Someone get in touch with me, please.

Please answer me

07/02/2020

Administrator:Dear Moe HK, Really sorry for the late reply because of Chinese New Year. We will arrange the shipment after Feb. 10th continuously, the factory and logistics department resumed work late, the shipment was delayed. Could you please kindly wait a few days more? Really thanks for your understanding.

To whom it may concern, I made an order over a week ago but i haven't received any confirmation. Can you please provide me with a tracking number please?

John Treherne

22/01/2020

Administrator:Dear john treherne, Thanks for your reply. The manufacturer has a holiday because of Chinese New Year, the product will be shipped out after Jan. 31st. Could you please kindly wait a few days? Really thanks for your understanding.

Do you have an Instruction Manual for Jintai JT-37 ?

Uwe Mohr c/o MDTLAB

17/01/2020

Administrator:Dear Customer. Thanks for your reply. I have sent an email to you, please check it. Thanks.

Its been two months since I have placed my order. and I have not received it. The most shitty customer care you have. You better refund my money.

chandni

16/01/2020

Administrator:Dear Karen Singh, Thanks for your reply. Could you please kindly wait a few days more? After we confirm the parcel is really returned to us, we will arrange the refund to you. Really thanks for your understanding.

The product arrives on time. Good quality, good price. Would buy from seller again.

Dr.Rodrigo Nicolas

10/01/2020

Administrator:Thanks.