Delivery Information

Most order with confirmed payment will be shipped out in 2-4 business days. Delivery time may vary depends on the destination and the shipping service you choose.

 

Shipping Cost:

We provide the fast free shipping over $49. If your order amount is less than $49, we will charge $9.9 as shipping cost.


Shipping Methods:

1)Our shipping methods contains: DHL, UPS, EMS, TNT and FedEx, as well as China Post.

We will use international Express Shipping Service and the standard shipping.
1. The standard shipping way: we will ship the item by China Post, the estimated delivery time will be 7-10 business days to US, UK, AU, CA and DE; to other country, it will take 10-15 business days.
2. The Express shipping way: we will ship it by DHL, FEDEX, EMS, UPS, USPS and so on.
The delivery takes 3-7 business days to UK,USA,AU and CA. It takes 5-10 business days to other countries.

3. If the product is US STOCK, we will ship from US, the processing time is 1 business day and delivery time is 2-5 working days.

4. For the heavy products such as dental chair unit and dental lab workstation, we will ship by sea shipping, the processing time is 7-10 business day and delivery time 50-60 business days.

Note: We will choose the optimal shipping method according to the size and weight. If you need it urgently, you can contact us to ship with Express Shipping.

 



Attention:
1. Please check the package first before you sign for the package. If the package has any damage, please file a claim on your local shipping company. thanks for your cooperation
2. Import duties, taxes and charges are not included in the item price or shipping charges. Please check with your country's customs office about these additional costs before bidding or buying.

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02/02/2024

Hi, my order is numbers:2024020204839815

I don’t have any email to confirm my purchase, and my tracking number

Can you help me please ?

    Alejandra Chitiva

Administrator : Dear Customer,

Thanks for your reply.
I have sent the tracking number to your email, could you please check it?
Thanks.

12/22/2023

Order SN: #2023121906583815
Hi, my order number is written above. Can you please send me the tracking number? Thank You

    Gajender

Administrator : Dear Customer,

Thanks for your reply.
I have sent it to your email, could you please check it?
Thanks.

12/08/2023

Hello what is included in dental units (compressor, suction pump?) and what is optional? Could it be delivered to USA, Pennsylvania, and how? (need customs? how many days? price?) Thank you

    Anton

Administrator : Dear Customer.

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

08/28/2023

2023082894201815
order number and it does not appear in the list of orders placed

    Alex

Administrator : Dear Customer,

Thanks for your reply.
I sent emails to you, and the tracking number is included, have you got it?

08/07/2023

Hi, I placed this Order SN: #2023080523164815. Could you please send me a tracking number. Thank you.

    Arshdeep Kaur

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please cehck it.
Thanks.