About Us
About China Dental Equipment Online Store - Dentalsalemall.com
Dentalsalemall.com is a China-based online store offering dental equipment, dental laboratory equipment, and related accessories for dental clinics, hospitals, and dental laboratories. Our product range includes portable dental units, dental handpieces, ultrasonic scalers, LED curing lights, dental phantom heads, dental consumables, and other accessories. Most products are shipped from our China warehouse. If a product is marked as US stock, it will be shipped from the US warehouse, which may reduce delivery time. Product availability is listed on each product page.
Product Pricing
Pricing is displayed on the website and may vary depending on model specifications, configuration options, and order quantity. For bulk orders, you can place an order directly and the system will calculate the volume pricing for you. Shipping costs are calculated based on the delivery destination. Some portable dental units can be customized with additional components such as curing lights or scaler handpieces; these options are available on the product page or upon request.
Product Quality
Products are checked before shipment through a multi-step verification process. This includes inspecting basic hardware and software functions, appearance, packaging, included accessories, and power adapter compatibility. Each product is labeled with a QC sticker noting the inspection date in month/day/year format to indicate completion of internal checks.
Customer service
Customer service is available via email or phone for both pre-sales and after-sales inquiries. Our team can assist with product information, configuration options, stock status, warranty details, shipping questions, and order-related support. Users can request a user manual or operation video if needed. If you are not sure which product to choose, you can contact us for information about key differences, specifications, and available options to help you compare before purchasing.
Usage and Compliance
Dental equipment should be used according to the product instructions, applicable local regulations, and the intended use. Customers are encouraged to review product specifications carefully before purchase and contact customer service for additional information.
How to Contact us?
If you have any question or need any assistance, please contact us by email or telephone.
Working Hours:Monday – Friday: 9:30 a.m. to 5:30 p.m. (UTC+8);
E-mail Address:
Dentalsalemall.com@gmail.com
You can send an email to us regarding your questions, we will get back to you within 12 hours or 48 hours on weekends.
Telephone Number: +86-023-68438829
(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)
Office Address:
No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China
NOTE: Once you ship returned items, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.