Contact Us

 

Our online supporting time from 9:00 a.m to 5:30 p.m (China Time) EST 6 days a week.We respond to emails 7 days a week, 24 hours a day.If you have any problems, please feel free to contact us. We will reply to you as soon as possible.

E-mail:

Dentalsalemall.com@gmail.com

Email---One-to-one communication would benefit a quicker answer for emails you sent.You can send an email to dentalsalemall.com@gmail.com. regarding what you need, which will be replied within 12 hours, 48 hours on weekends.

 

Phone call: +86-023-68438829  (UTC+8 AM 10:00- PM 6:00  or  PST19:00- 3:00 )

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)
If the phone can not be connected for the moment?

 

Factory and Customer Service Department:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China


You can order online 24 hours a day. Also, it's open to customers all over the world, as long as DHL, EMS, USPS or FedEx can reach you. So wherever you are, you are welcomed to shop here at any time.

NOTE: Once you ship returned goods, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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05/30/2023

Hi, I have a Sun 23L Autoclave and it has stopped working due to the error code LD on the screen. Apparently, this means the door isn't shutting properly. However, I have had a technician look at it and he said it most likely is the motherboard or some chip in the machine. Can you help me with this issue? Maybe some ideas to get it working agai? Or a working motherboard/chip that I could replace mine with?
Thanks in advance.
Clint

    Clint Waddingham

Administrator : Dear Customer,

Thanks for your reply.
Did you order it on our website?
If yes, could you please provide me with your order number? Then I can make a confirmation.
Thanks.

05/28/2023

I ordered president tips woodpecker on May 14th made payment via pay pal. I never recieved them they were around $58.89
Please advise

    Hasan

Administrator : Dear Customer,

Thanks for your reply.
I have sent the tracking number to you, could you please check your email?
Thanks.

05/24/2023

Can I use Satelec endodontic ultrasonic tips division Acteon with this device posted in your website? https://www.dentalsalemall.com/Dental-K7-Ultrasonic-Piezo-Scaler-Fiber-Optic-LED-Handpiece-fit-DTE-SATELEC-Tips-243.html

    Lara

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

05/14/2023

i want dental materials

    hazem

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

05/12/2023

Hello there,

My name is John Martin, and I am the owner of Martins Shops Ltd.

I'd like to purchase some of your products; do you accept Visa or MasterCard credit cards as payment?


Please contact me via email (martinoshopsltd@gmail.com) so that I may provide you with my purchase order list.

Looking forward to your quick response thanks


Thank you,
John Martin
Martins Shops Ltd

    John Martin

Administrator : Dear Customer,

Thanks for your reply.
You can know detailed information and choose what you like on our website https://www.dentalsalemall.com/.
Please choose the first payment method and you can complete the payment without PayPal.
Any further needs, please let me know.
Best regards.