Contact Us

 

Our online supporting time from 9:00 a.m to 5:30 p.m (China Time) EST 6 days a week.We respond to emails 7 days a week, 24 hours a day.If you have any problems, please feel free to contact us. We will reply to you as soon as possible.

E-mail:

Dentalsalemall.com@gmail.com

Email---One-to-one communication would benefit a quicker answer for emails you sent.You can send an email to dentalsalemall.com@gmail.com. regarding what you need, which will be replied within 12 hours, 48 hours on weekends.

 

Phone call: +86-023-68438829  (UTC+8 AM 10:00- PM 6:00  or  PST19:00- 3:00 )

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)
If the phone can not be connected for the moment?

 

Factory and Customer Service Department:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China


You can order online 24 hours a day. Also, it's open to customers all over the world, as long as DHL, EMS, USPS or FedEx can reach you. So wherever you are, you are welcomed to shop here at any time.

NOTE: Once you ship returned goods, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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09/22/2022

Hi I purchased dental mobile unit I never got confirmation email please send me confirmation email , order number 2022092126332815

    Hanna Nekhamiyeva

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

09/18/2022

Hi I have anyxing 300 stop working and flushing E3 what this mean . Thank you

    ARKADY KIVMAN

Administrator : Dear Customer,

Thanks for your reply.
Could you please provide me with your order number and take a video of the problem to our email?
Thanks.

09/14/2022

How much is the delivery to Canada for a dental chair unit please .

Toujian dental chair with complete dental unit

    Orly amor

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

09/10/2022

I have a Sun 12L autoclave. I need printer paper rolls. Also, do I need to replace the ink cartridge? Do you have ink cartridges? How do I replace them in the autoclave. My Sun 12L autoclave has no instructions on how to do this.

    Deanne Laureen Rivers

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

09/02/2022

what is the difference between a BD-404 and a 402a and a 402b?

    Dr. Gordon Gross, D.D.S.

Administrator : Dear Customer,

Thanks for your reply.
Model 402: No tie rod, only portable, no air tank, not pure aluminum alloy.

Model 402A: tie rod style, can also be hand-held, it comes with a air tank, it is pure aluminum alloy.

Model 402B: Pure aluminum alloy, with tie rod and air storage tank.
It is an upgraded version of 402A. It has fewer switches than 402 and 402A, it is more convenient to use.
Any further needs, please let me know.
Thanks.