Contact Us

 

Our online supporting time from 9:00 a.m to 5:30 p.m (China Time) EST 6 days a week.We respond to emails 7 days a week, 24 hours a day.If you have any problems, please feel free to contact us. We will provide the best service for you.

E-mail:

Dentalsalemall.com@gmail.com

Email---One-to-one communication would benefit a quicker answer for emails you sent.You can send an email to dentalsalemall.com@gmail.com. regarding what you need, which will be replied within 12 hours, 48 hours on weekends.

 

Phone call: +86-023-68438829  (UTC+8 AM 10:00- PM 6:00  or  PST19:00- 3:00 )

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)
If the phone can not be connected for the moment?

 

Factory and Customer Service Department:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China


You can order online 24 hours a day. Also, it's open to customers all over the world, as long as DHL, EMS, USPS or FedEx can reach you. So wherever you are, you are welcomed to shop here at any time.

NOTE: Once you ship returned goods, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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08/02/2021

Hello. I’m interested in this product. Do you ship to Canada? Also is there a return policy if the chair isn’t comfortable?

https://www.dentalsalemall.com/TPC-Dental-Portable-Chair-Unit-with-Cuspidor-LED-Light--Dental-Stool-Carry-Bags-1994.html

Thanks.
Nelson

    Nelson Abelha

Administrator : Dear Customer.

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

07/30/2021

I have some questions about your westcode cordless gutta percha endo pen and gun kit. How many gutta percha come with the unit and are the refills for the gutta percha gun available

    Yvette Sánchez

Administrator : Dear Customer,

Thanks for your reply.
The unit comes with 50 gutta percha, and you can choose this refills. https://www.dentalsalemall.com/100PCSBox-Dental-Gutta-Percha-Bar-for-Obturation-Endo-System-Endodontic-Gun-1394.html.
Any further needs, please let me know.
Thanks.

07/29/2021

I purchased a GS-E-1000 extra oral suction unit on 8-16-2020 and the suction motor appears to have broken. It is not a fuse, and is not overheated. The unit lights up when it is turned on, but the vacuum motor won't turn on. When I press on the button, I hear a "click" noise, but the motor doesn't turn on. Please advise how I can get the replacement motor, and how to send back the broken one. Please do not delay as I am still within the 1 year warranty period. Thank you. PS: I have thus far been very satisfied with the unit.

    Dr. Mark Weissman

Administrator : Dear Customer,

Thanks for your reply.
I have sent an email to you, please check it.
Thanks.

07/22/2021

I ordered and paid for a headlight on 07/13/21. Where is my package? Your company should make me clear on this issue.

    Hyung G Kim

Administrator : Dear Customer,

Thanks for your reply.
The tracking number of your parcel is YT2119621266047901, you can check it on https://www.yuntrack.com/Track.
Thanks.

07/22/2021

Whats the difference with GU-P206S and GU-P206??

    Ramiro

Administrator : Dear Customer,

Thanks for your reply.
The 206S gas cylinder is larger, the gas cylinder is inside, and the position of the regulating valve is different.
Thanks.