Contact Us

If you have any question or need any assistance, please contact us by email or telephone. All our team members would stand by for you anytime.

Working Hours:Monday – Friday: 9:30 a.m. to 5:30 p.m. (UTC+8);

 

 

E-mail Address:

Dentalsalemall.com@gmail.com

You can send an email to us regarding your questions, we will get back to you within 12 hours or 48 hours on weekends.

 

Telephone Number: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

 

Office Address:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China

NOTE: Once you ship returned items, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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11/10/2025

Hello my dear friends I would like to ask about a certain product and I'm hoping that you have it available the name of the product is (Dental Alginate lmpression ) If you do have this product I would love if we can connect through Wechat if possible ( mhtmax9000 ) This is my Wechat ID thank you

    Ebrahim

Administrator : Dear customer,
Thanks for your message.
I have sent an email to you,could you please check it?
Best regards.

11/04/2025

good morning,
I hope this finds you well. I'm willing to buy a woodpecker portable X-ray machine, and have a few questions. hopefully you can help me with.
1- What are the main differences between the AiRay and Mini Ray machine? related to radiation exposure, safety and quality image.
2- Whats the delivery frame time for Florida, USA, zip code 33027?

Thank you. Looking forward to hearing back from you.

    Guilherme G Ribeiro

Administrator : Dear customer,
Thanks for your message.
I have sent an email to you,could you please check it?
Best regards.

11/03/2025

I want to have more information about the ar loup

    Mahmoud

Administrator : Dear customer,
Thanks for your message.
I have sent an email to you,would you please check it?
Best regards.

10/20/2025

I am looking for a shipping update on our order (ORDER #: 2025101575602815) I haven't received any emails regarding our order being completed other than payment confirmation. Thank you.

    Dr. Charles A. Lynn Jr.

Administrator : Dear customer,
Thanks for your message.
I have sent an email to you,could you please check it?
Best regards

10/16/2025

Subject: Inquiry: 8X-R / X-L Dental Loupe Headlight, Working Distance & Delivery Time

Hello,

I would like to buy your “4.0X / 5.0X / 6.0X / 8.0X-R Dental Medical Magnifying Loupe Headband 5W LED Surgical Headlight” model from your site.

Before placing the order, I have two questions:
1. For the 8X-R version, can you produce it with a working distance of 360–460 mm?
2. For the X-L (left-eyepiece) version, can you produce it with a working distance of 440–540 mm?
(If “X-L” is a designation you use; otherwise, I mean the left-side orientation version with that working distance.)

Also, I would like to know the expected delivery time to my address in the U.S. (Atlanta, Georgia). Could you let me know:
• When you would ship it (processing time / lead time)
• Which shipping method you use
• Estimated transit time to the U.S.
• Tracking method

Thank you very much for your help. I look forward to your confirmation so I can place the order.

Best regards,

    Alireza Farokh

Administrator : Dear customer,
Thanks for your message.
I have sent an email to you,could you please check it?
Best regards