Contact Us

If you have any question or need any assistance, please contact us by email or telephone. All our team members would stand by for you anytime.

Working Hours:Monday – Friday: 9:30 a.m. to 5:30 p.m. (UTC+8);

 

E-mail Address:

Dentalsalemall.com@gmail.com

You can send an email to us regarding your questions, we will get back to you within 12 hours or 48 hours on weekends.

 

Telephone Number: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

 

Office Address:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China

NOTE: Once you ship returned items, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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10/09/2026

I just ordered a dental Handpiece cleaning lubricating machine. I do not see a confirmation email. Was I charged and did the order go through?

    Curtis Newsome

Administrator : Dear customer,
Thanks for your message,
Sorry to tell you that your order is unpaid,would you please directly complete the payment on our website? So that we can arrange the shipping asap.
Best regards.

10/01/2026

Hello, Good Afternoon!
I am very interested to getting your Refine VeRay Portable Dental X-Ray Unit Dental X-ray Intraoral Sensor Kit, just have some questions:

Does it need a software to working?
Do I need some kind of laptop in specific to work with the sensor?

    Enrique Bautista

Administrator : Dear customer,
Sorry for the late reply because of our National Day Holiday.
I have sent an email to you,would you please check it?
Best regards.

09/30/2026

Buongiorno volevo sapere se avete il rotore di ricambio del contrangolo BEING Rose 202-M4 e quanto costa
Grazie.
Cordialmente
Luca Granata

    Luca GRANATA

Administrator : Dear customer,
Thanks for your email.
I have sent an email to you,would you please check it?
Best regards.

09/27/2026

TPC Dental Wet Suction Unit with Water Recycle Device
I would like to order this vacuum for my dental office, could I install this in the basement since my office is on the second floor? Will this strong enough for 2-3 users at the same time? What is warranty terms for USA customer?
Please advice thank you

    Matt

Administrator : Dear customer,
Thanks for your message.
I have sent an email to you,would you please check your email box?
Best regards.

09/26/2026

order 2026092113502815
is my shipment delayed because my apartment number is missing?
i live in Apartment D.
please notify shippers.

    Duke Nguyen

Administrator : Dear customer,
Thanks for your message.
I have sent an email to you,please check it.
Best regards.