Contact Us

If you have any question or need any assistance, please contact us by email or telephone. All our team members would stand by for you anytime.

Working Hours:Monday – Friday: 9:30 a.m. to 5:30 p.m. (UTC+8);

E-mail Address:

Dentalsalemall.com@gmail.com

You can send an email to us regarding your questions, we will get back to you within 12 hours or 48 hours on weekends.

Telephone Number: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

Office Address:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China

NOTE: Once you ship returned items, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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10/20/2025
I am looking for a shipping update on our order (ORDER #: 2025101575602815) I haven't received any emails regarding our order being completed other than payment confirmation. Thank you. Dr. Charles A. Lynn Jr. Administrator : Dear customer, Thanks for your message. I have sent an email to you,could you please check it? Best regards

10/16/2025
Subject: Inquiry: 8X-R / X-L Dental Loupe Headlight, Working Distance & Delivery Time Hello, I would like to buy your “4.0X / 5.0X / 6.0X / 8.0X-R Dental Medical Magnifying Loupe Headband 5W LED Surgical Headlight” model from your site. Before placing the order, I have two questions: 1. For the 8X-R version, can you produce it with a working distance of 360–460 mm? 2. For the X-L (left-eyepiece) version, can you produce it with a working distance of 440–540 mm? (If “X-L” is a designation you use; otherwise, I mean the left-side orientation version with that working distance.) Also, I would like to know the expected delivery time to my address in the U.S. (Atlanta, Georgia). Could you let me know: • When you would ship it (processing time / lead time) • Which shipping method you use • Estimated transit time to the U.S. • Tracking method Thank you very much for your help. I look forward to your confirmation so I can place the order. Best regards, Alireza Farokh Administrator : Dear customer, Thanks for your message. I have sent an email to you,could you please check it? Best regards

10/01/2025
Can you send it to Toronto, CanadaÉ Kostyantyn Misyura Administrator : Dear customer, Sorry for the late reply because of the National day holiday. I have sent an email to you,could you please check it? Best regards.

10/01/2025
I am interested in the dry heat system to clean plastic and metal oral motor tools. Please advise if this machine can clean plastic without melting? thank you Sandra Pelham-Foster Administrator : Dear customer, Sorry for the late reply because of the National day holiday. I have sent an email to you,could you please check it? Best regards.

08/26/2025
I would like to order dental instruments, please reply to this. Frexie Maneh Administrator : Dear customer， Thanks for your reply. I have sent an email to you,could you please check it? Best regards.