Contact Us

If you have any question or need any assistance, please contact us by email or telephone. All our team members would stand by for you anytime.

Working Hours:Monday – Friday: 9:30 a.m. to 5:30 p.m. (UTC+8);

E-mail Address:

Dentalsalemall.com@gmail.com

You can send an email to us regarding your questions, we will get back to you within 12 hours or 48 hours on weekends.

Telephone Number: +86-023-68438829

(If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

Office Address:

No.27-2, 3st Building, Neo-China Top City, Yuanjiagang, Jiulongpo District, Chongqing, China

NOTE: Once you ship returned items, please note the returned item must be with original packing. Customer center will offer you shipping address, so contact customer service first.

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Rating

10/22/2026
Hello. I just placed an order for 5 of the model DSM003777. description says 2 pc in each. I just want to make sure I'm receiving 10 pieces total. If this is not the case, please cancel my order immediately. Thank you. Mehra Pouyan Administrator : Dear customer, Thanks for your message. For your order,I have sent an eamil to you,would you please check it? Best regards.

10/21/2026
for pet booster bottle purchase chandrakesh Administrator : Dear customer, Thanks for your message. I have sent an eamil to you,please check it. Best regards.

10/20/2026
Hello i had purchase the teeth whitening and upon putting it together I see that one of the legs doesn't have the thread to tighten up the wheel. Do you happen to sell parts ? mirian Administrator : Dear customer, Thanks for your message. I have sent an email to you,would you please check it? Best regards.

10/09/2026
I just ordered a dental Handpiece cleaning lubricating machine. I do not see a confirmation email. Was I charged and did the order go through? Curtis Newsome Administrator : Dear customer, Thanks for your message, Sorry to tell you that your order is unpaid,would you please directly complete the payment on our website? So that we can arrange the shipping asap. Best regards.

10/01/2026
Hello, Good Afternoon! I am very interested to getting your Refine VeRay Portable Dental X-Ray Unit Dental X-ray Intraoral Sensor Kit, just have some questions: Does it need a software to working? Do I need some kind of laptop in specific to work with the sensor? Enrique Bautista Administrator : Dear customer, Sorry for the late reply because of our National Day Holiday. I have sent an email to you,would you please check it？ Best regards.